Account & data · NextUpFit
Request to delete data
You can delete your NextUpFit account and personal data directly in the app, or submit a request below if you no longer have access to your account.
Delete in the app (recommended)
- Open the NextUpFit app and sign in
- Go to your Profile tab
- Tap Edit profile
- Scroll to the Danger zone section
- Tap Delete my account and confirm
This applies to both client and trainer accounts. Deletion is permanent and removes personal identifiers such as your name, email, phone, and profile photo from our systems.
What we delete
- Account profile and contact information
- Profile photos and uploaded trainer certificates
- Push notification tokens tied to your account
- Personal identifiers linked to your user ID
Some anonymized or legally required records (e.g., completed payment logs) may be retained as described in our Privacy Policy.
Processing time
In-app deletion is processed immediately. Web requests are typically handled within 30 days. We may contact you at the email provided to verify identity before deleting data.
App identifiers: iOS com.nextupfitness.app · Android com.nextupfitness.app
Web deletion request
Use this form if you cannot access the app. We will verify your identity using the email associated with your account.